AI built into the process

AI models take on the reading and answering tasks that use up the team’s time today: extracting the fields of a contract or an invoice, finding information across thousands of files by subject, answering the most common questions on the company’s channels and carrying out operations in the system at someone’s request.

Each result shows which passage of the document it came from and is checked by a person before it is saved, and the system stores what the model read, what it suggested and who confirmed it. Each application has a daily cost limit, and the model is evaluated on a sample of the company’s own documents before it goes into use. Depending on the type of data, the model is hosted by a provider or installed in the company’s account.

It requires the information to be digital and already organized in a system.